3 BUSINESS DAY ADVANCE ORDERING | We require a 3 business-day lead time for all orders.

$750 MINIMUM ORDER FOR DELIVERIES WITH SET-UP | We offer deliveries departing our kitchen between the hours of 6:00am - 3:00 pm Monday thru Friday, and 6:00am - 2:30pm on Saturdays and Sundays. Our delivery rates begin at $150 for the first ten miles from our address. Each additional mile thereafter is priced at $5 per mile. Please place separate delivery orders if you require multiple deliveries in one day.

$500 MINIMUM ORDER FOR PICK-UPS | We offer pick-ups 6:00 am - 3:00 pm Monday thru Friday, and 6:00 am - 2:30 pm Saturday and Sunday. Please place separate pickup orders if you require multiple pickups in one day.

BLACKOUT DATES | Please be aware of blackout dates when placing your order. Dates that are unavailable on the calendar are dates for which we cannot accommodate additional orders. Please ensure the date for which you are ordering is correct. We are unable to adjust your order date once your order has been placed.

CANCELLATIONS | Because we must schedule and prep food per order, we are unable to refund or credit any order once payment has been made. If you should need, we are happy to coordinate the donation of your order to one of our non profit partners.

SUBSTITUTIONS | We are a seasonal kitchen that supports small farmers. At times, especially now with supply chains obstructed, we may make ingredient substitutions without notice. We promise they will be the best quality.

FULL SERVICE CATERING EVENTS | We are so excited to talk about your event! Please email info@heirloomla.com with all of your event's information or complete our inquiry form.

GIFT CARDS | We offer gift cards that can be redeemed here for online ordering.

THANK YOU FOR YOUR SUPPORT | Many of our team have families, and they rely on their work and benefits that our company provides. Every order matters to us and is a bridge to keep us going. We humbly appreciate you choosing us for your food needs.