ORDER ONLINE | We strongly encourage you to order online!

3 DAYS ADVANCE ORDERING | To properly follow all public safety protocols, we ask that orders be placed at least 3 days in advance.

$500 MINIMUM ORDER FOR PICK-UPS PLACED ONLINE | We offer pick-ups 6:00 am - 3:00 pm Monday thru Friday, and 6:00 am - 2:30 pm Saturday and Sunday.

$1,000 MINIMUM ORDER FOR DELIVERIES WITH SET-UP | We offer deliveries departing our kitchen between the hours of 6:00am - 3:00 pm Monday thru Friday, and 6:00am - 2:30pm on Saturdays and Sundays. Base rate of $150 within a 10 mile radius of our address with an additional $5/mile after that. We can drive far and create a nice set-up for you or a contactless delivery. Holiday rates may apply.

BLACKOUT DATES | Please be aware of blackout dates when placing your order. Dates that are unavailable on the calendar are dates for which we cannot accommodate additional pickup or delivery orders. Please ensure that the date for which you ordering is correct. We are unable to adjust your order date once your order has been placed.

CANCELLATIONS | Because we must schedule and prep food per order, we are unable to refund or credit any order once payment has been made. If you should need, we are happy to coordinate the donation of your order to our non profit partner.

SUBSTITUTIONS | We are a seasonal kitchen that supports small farmers. At times, especially now with supply chains obstructed, we may make ingredient substitutions without notice. We promise they will be the best quality.

SMALL GATHERINGS | Please email info@heirloomla.com with all of your event's information or fill out our questionnaire.

FUTURE CATERING EVENTS | We are so excited to talk about the future! Typically we pride ourselves in same day rapid fire responses but due to the limitations of Covid, our sales team may take up to 48 hours to respond to your request for an event that is months away. We seriously cannot wait to get back to large, joyful events with you!

GIFT CARDS | We offer gift cards that can be redeemed here for online ordering or used as a fun cooking class over Zoom. These cooking classes are really popular.

THANK YOU FOR YOUR SUPPORT | Many of our team have families, and they rely on their work and benefits that our company provides. Every order matters to us and is a bridge to keep us going. We humbly appreciate you choosing us for your food needs.